Privacy Policy

Last updated: September 2026

Vidu The Realtor ("we", "us", "our") operates this website to provide property guidance and project consultancy services across Sri Lanka, Dubai and Australia. This policy explains what personal information we collect through this site, how we use it, and the choices you have.

1. Information We Collect

We collect personal information only when you choose to provide it to us — we do not require you to create an account, and this site does not sell anything online.

Contact and enquiry form. When you submit the form on our Contact page, we receive the name, email address, phone number (if provided), subject and message you enter. This is sent directly to our enquiries inbox so we can respond to you.

WhatsApp. If you contact us via a "Chat on WhatsApp" link, that conversation takes place on WhatsApp's own platform, governed by WhatsApp's own privacy policy — we don't control what WhatsApp itself collects.

Browsing information. Like most websites, our hosting provider may automatically log basic technical information (such as IP address, browser type and pages visited) for security and operational purposes. We do not use this site to run analytics, advertising or tracking scripts, and this site does not set any cookies of its own.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and arrange consultations;
  • Provide the property or project consultancy services you've asked about;
  • Keep reasonable business records of client communications.

We do not sell, rent or trade your personal information to third parties. We do not use your enquiry details for marketing unless you separately ask us to keep you updated.

3. Third-Party Services

This site loads a small number of third-party resources to function, each governed by that provider's own privacy policy:

  • Google Fonts — used for the site's typography;
  • Font Awesome & Ionicons — icon libraries;
  • Google Maps — embedded on our Contact page (and on individual property pages, where a location has been added) to show a location preview;
  • YouTube / Vimeo — where a property listing includes a video walkthrough, it's embedded from YouTube or Vimeo directly;
  • WhatsApp — our "Chat on WhatsApp" buttons link out to WhatsApp.

Loading these resources may allow those providers to receive standard technical information (such as your IP address), independently of us, under their own privacy practices.

4. Cookies

This website does not itself set cookies or use browser local storage to track visitors. Third-party embeds listed above (particularly Google Maps and YouTube) may set their own cookies when loaded, in line with their own cookie policies.

5. Data Retention

We keep enquiry information for as long as reasonably necessary to respond to you, provide our services, and maintain appropriate business records, after which it's deleted or anonymised.

6. Your Rights

You can ask us at any time to tell you what personal information we hold about you, correct anything that's inaccurate, or delete it. To do so, email us at vidu@vidutherealtor.com. We'll respond within a reasonable timeframe.

7. Security

We take reasonable steps to protect the information you share with us, including restricting who can access enquiry communications. No method of transmission over the internet is completely secure, and we can't guarantee absolute security.

8. Children's Privacy

This website is intended for adults seeking property or consultancy services and is not directed at children. We do not knowingly collect personal information from children.

9. Changes To This Policy

We may update this policy from time to time to reflect changes in our practices. The "last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

If you have any questions about this policy or how your information is handled, get in touch:

Email: vidu@vidutherealtor.com

Phone (Sri Lanka): +94 77 933 3772

Phone (Australia): +61 482 572 226

Address: 2nd Lane, Wanaguru Mawatha, Hokandara, Sri Lanka

Sri Lanka Australia